Detailed Review of the Best Conference Call Services with Features and Comparison. Select the Right Web Conferencing Service for Your Business in 2023:
Conference call is the primary communication tool for offices or work environment.
It helps the teams to collaborate and communicate quickly and easily. Conference call services will improve business communication. It is indeed a quick and efficient way to communicate with the team members and complete the task on time.
Fact Check: According to the Globenewswire, Conference call services market is growing at a CAGR of 4.6%. In 2017, the market size was 8.4 billion and it is expected to be more than $12.5 billion by 2026.
SoftwareAdvice has researched the industry to find out the preferred conferencing method. The image below shows the details of this research.
Types Of Web Conferencing Services
There are two categories of these services, i.e., Reservationless and Operator-assisted. Using the reservation less service you can host the conference call 24*7. It doesn’t require any advanced scheduling. Operator-assisted service is a conference call service that includes a dedicated representative to help you plan the meetings in advance.
It includes services like greeting during the meeting by a representative and providing the recording & transcription of the call.
Cost Of Video Conferencing Services
The pricing structure for the web conferencing services varies for each service provider. Few companies will charge you on a per-call basis while others will charge a flat monthly fee. The cost ranges from free to $50 per month.
General Features of Conference Call Solutions
- Unlimited and Uninterrupted Services.
- Good audio and video quality.
- Security and Safety.
- Mobile app and Desktop interface.
- Easy to access even for a non-technical person.
ProTip: While selecting conference call services, you should look for features like caller limits, call controls, call recordings, mobile app, customer support provided by the company, and online meeting features like screen sharing, etc. You should also consider the features like integrations with email and calendar services and calling tools like dial-out and call-me option.
=>> Contact us to suggest a listing here.
List Of The Best Conference Call Services
Enlisted below are the most popular free as well as paid web conferencing services that are used worldwide.
- Google Hangouts
With 8×8, you get a reliable, fully scalable video conference solution that caters to the needs of all types of businesses. The solution facilitates high-definition video conferencing for as high as 500 participants. Each participant also has the ability to customize their background by selecting an image or blurring their environment.
Moreover, the solution also allows you to share rich content or collaborate live on said content with advanced tools. Simply put, 8x8s video conferencing capabilities make for a feature-rich and convenient business communication experience.
- Advanced Moderation Controls
- End-to-End encryption
- Mobile browser support
- HD resolution
- Cloud recording
- The user interface isn’t all that impressive.
Best for small to large businesses and freelancers.
Price: UberConference offers a free plan too. It also offers a business plan that will cost $15 per user per month or $120 per user per year.
UberConference provides a rich interface for conference calls. It offers free conference call services. It provides you the functionalities of document sharing, free call recording, analytics, and international calling. It will allow you to select the hold music.
- It provides the functionality of screen sharing.
- It has features of power call control which will allow you to mute the background noises.
- It has a feature to dial-in another person’s mid-call.
- A mobile app is available for iPhone and Android devices.
- It doesn’t support video